Our Leadership Team

Mark Douglass,
President of ResCare Workforce Services

Mark joined ResCare Workforce Services in 2014 as a regional director. He was then promoted to vice president of operations, followed by senior vice president of operations in 2017 and president in 2018. Mark’s extensive background in workforce services helps him lead the business in development, change management and strategic planning. He drives operational excellence and growth in Job Corps Centers and Career Centers throughout the nation.

Preceding his time at ResCare Workforce Services, Mark served as Chief Operating Officer at WorkNet Pinellas and Tampa Bay Workforce Alliance in Florida. Before that, he served as president of Dynamic Educational Systems in Phoenix, Arizona.

Mark also served in the US Coast Guard and is a member of the Veterans of Foreign Wars (VFW). He holds a Bachelor of Science degree from the University of Tampa John H. Sykes College of Business.

Debra L. Giordano,
Vice President, Service Delivery

Debra joined ResCare Workforce Services in 2005 and currently serves as vice president, service delivery and as a member of ResCare Workforce Services’ Board of Managers. Debra leads a team of national workforce subject matter experts and internal consultants supporting Job Corps Centers, Career Centers, and Disability to Work operations. Additionally, Debra supports the company’s strategic priorities of leadership, collaboration, innovation and performance and is actively engaged in business development.

Prior to joining ResCare Workforce Services, Debra served as the founding executive director of a central New York workforce development board where she worked collaboratively and innovatively to align workforce development with economic development, education and community development, resulting in the state’s first certified comprehensive career center.

In 2004, Debra was selected for a five-week Rotary International Group Study Exchange to West Africa to study workforce and economic development in developing countries. This was a transformational experience personally and professionally that resulted in being recognized with a Paul Harris Fellow Award.

Debra is a frequent speaker/workshop presenter at various industry conferences and a member of several professional organizations. In 2018, Debra was awarded an international Silver Stevie Award for Women in Business as Female Executive of the Year (Consumer Services, 2500+ Employees).

Rudy R. Racine,
Vice President, WeCARE Operations

Rudy R. Racine is the vice president of WeCARE Operations for ResCare Workforce Services, where he is tasked with leading one of New York City’s largest vocational rehabilitation programs. Under his leadership, Rudy’s team works to address the needs of cash assistance clients who are dealing with medical and/or mental health barriers to employment by providing customized assistance and services to empower them to achieve their highest levels of self-sufficiency.

Previously, Rudy served as a regional recruiter responsible for hiring for Enterprise Rent-A-Car in the New York City Metro Area. He also served as the director of career services for DeVry College of New York and held a similar role at Mount Washington College in southern New Hampshire.

In addition, Rudy is the CEO of HireLearners, a professional career and leadership company that provides consulting services to organizations looking to develop high-potential leaders. He is passionate about working with people and helping them to achieve their full potential.

Rudy holds a Master of Business Administration from Keller Graduate School of Management and a Bachelor of Business Administration from Hofstra University.

Timothy Foster,
Vice President, Customer and Market Development

Tim brings 35 years of proven experience making positive impacts in the lives of local and regional economies, communities and individuals. Over the past eight years, communities across North America have benefitted from Tim’s leadership, resulting in growth, development and exceptional customer relations.

As a member of the Executive Leadership Team of ResCare Workforce Services, Tim is known for his dedication to driving quality, performance and collaborative customer relationships. He exhibits strong relationship building, community development, public speaking and presentation skills.

Tim is passionate about leading the efforts in both market disruption and system innovation. He brings deep, proven experience in the public and private sectors, executive leadership, sales and sales management, budget management, strategic planning in business and community development and analysis of outcomes to report to clients.

Tim holds a Bachelor of Science in Business Administration from the University of Florida and a Master of Social Work from the University of Denver, as well as a Licensed Clinical Social Worker credential.

Victor Ponder,
Director of Operations Finance

A veteran of both financial and operational workforce development management, Victor brings over 25 years of experience in both the public and private sector, including successfully managing ResCare Workforce Services programs in multiple locations. In his current role as Director of Operations Finance, Victor delivers excellent results through close working relationships with operational teams to ensure financial and contractual obligations are met.

Victor has considerable international management experience, as he was previously the managing director of people service, a placement and skills organization located in the United Kingdom.

Through his vision and leadership, Victor has encouraged and motivated our management staff to excel. He is a subject matter expert in both TANF and accounting of federal and state program funding. He has established highly successful programs within the business community, local nonprofits and Chambers of Commerce, which are essential to increasing the effectiveness of local workforce development programs.

Victor holds a Master of Science degree in Public Accounting from Harding University.

L. Bradley Williams,
Chief Customer Officer and Vice President of Operations

Bradley is a visionary executive leader with over 15 years of administrative experience in the workforce development space. In his role as chief customer officer and vice president of operations, he leads multi-state teams and manages a diverse portfolio of programs and services that yield excellent customer relationships.

Bradley is known for producing a broad range of results that include increased sales, performance attainment, market penetration, community impact and outstanding customer experience. As a catalyst for positive change, Bradley provides leadership that impacts our company culture, mission and vision. He strives for excellence and quality in a highly competitive environment where customer experience, community impact, performance attainment and budget delivery are top priorities.

Bradley resides in New York City and holds a Bachelor of Business Administration in Finance from Northeastern State University.

Patricia Lankford,
Vice President of Operations

A proven and dynamic leader, Patricia has over 20 years of success in business and operations management, financial oversight and relationship building. She is a dedicated, results-driven, master-level development expert.

Since 2002, Patricia has been recognized for providing Job Corps leadership in a variety of roles, including center director, financial and administration director, finance manager and now vice president of operations.

Patricia holds a Master of Science degree in Public Service Administration from the University of Evansville, as well as a Bachelor of Science degree in Organizational Leadership from Mid-Continent College.

Timothy J. Chambers,
Vice President, Job Corps and Career Center Operations

Tim Chambers serves as the vice president of Job Corps and Career Center Operations for ResCare Workforce Services. An accomplished corporate leader with demonstrated experience in program development, management, and budgetary oversight, Tim is adept at providing excellent client services and ensuring staff professional development which helps to ensure that his teams are providing leading-edge customer support solutions.

Tim believes in simplicity in life and work. Take care of people, focus on what is important and success reveals itself.

Prior to joining the ResCare team, Tim spent over 20 years in the Job Corps arena having served as the director of outreach, admissions and career transition services (OACTS) for the states of Ohio, Illinois and Wisconsin. He was a corporate director with oversight of five OACTS contracts encompassing nine states and was the director of the St. Louis Job Corps Center.

Tim is a proud veteran of the United States Air Force and is a graduate of Central Christian University with a degree in Education.

Robert Knight,
Director of Government Relations and Workforce Policy

Bob is a leading expert on workforce development, welfare-to-work and youth employment policy and programs, with over 30 years of direct experience. An accomplished researcher and author of legislation and public policy, he is a motivating speaker and an experienced trainer of both workforce staff and policy boards.

Robert has served as a Professional Staff Member of the United States Senate Subcommittee on Employment, Poverty, and Migratory Labor. He has also served as the president and CEO of the National Association of Workforce Development Boards.

Robert did his graduate work in American Studies at the University of Minnesota and in Urban Affairs at the University of Wisconsin – Milwaukee.

He holds a Bachelor of Arts degree from the University of Wisconsin – Madison.

Creating Opportunities.  Changing Lives.

+1 646-647-9747

251 Laurier Avenue West, Suite 900

Ottawa, ON K1P 5J6

©2020 ResCare Workforce Services | Privacy Policy | Terms of Use | Compliance